Either Customs Agents Wellington Ltd (CAWL) or our Auckland office, Albany Customs and Freight Brokers (ACFB) can assist you obtain clearances from NZ Customs and Agriculture / quarantine, and organise delivery to your address without your need to call at either office. Payment is due before delivery.

Our respective details / addresses are as follows:

Wellington : CAWL: O4 3827650 Robin robin@cawl.co.nz: 1st floor, 41/47 Dixon Street. P.O.Box 1024. Wellington

Auckland : AFCB: 09 4485137 Jeff jeff@albanycustoms.com : 9c Piermark Drive.Albany.Auckland P.O.Box 65056. Mairangi Bay

We recommend you CHECK THAT YOUR GOODS AND CIRCUMSTANCES QUALIFY FOR DUTY FREE ENTRY by reading the DUTY FREE CONDITIONS below.

DUTY FREE CONDITIONS:

Your household or other related effects (excluding motor vehicles, boats and aircraft) will be admitted free of duty and exempt GST for a reasonable time after your arrive, provided you can meet all of the following requirements:

• you are coming to NZ and AT THE TIME OF YOUR ARRIVAL you must have a current work or student visa of at least 12 months or a permanent residence or be a NEW Zealand passport holder.
• you have lived outside New Zealand for the whole of the 21 months before the date of your arrival in New Zealand
• you have owned and used the goods before the date of your departure for New Zealand
• the goods are for your own personal use and not intended for any other person or persons or for gift, sale or exchange.

If you QUALIFY please print, this combined Customs /Agriculture Unaccompanied Personal BAGGAGE DECLARATION and QUARANTINE DECLARATION (FOR FULL CONTAINERS ONLY), read carefully, complete, sign and follow the instructions under the DUTY FREE CLEARANCE PROCEDURE below.

COMMERCIAL OR PERSONAL goods which DO NOT QUALIFY will be subject to customs duty, if there are no exemptions plus a Goods and Services Tax (GST) of 12.5 per cent. The GST is based on the total of the purchase price, plus shipping/ freight charges and customs duty. For us to customs clear them and arrange delivery to your door we need you to fax or post us:

- commercial invoice to verify price paid or payable,
- copy of a bill of lading or freight notification
- your New Zealand Customs Client Code Number
- Quarantine Declaration (for FCLs ie full container loads)
- telephone, email and delivery details

New importers can download an application form for a NZ CUSTOMS CLIENT CODE HERE. Please complete, sign and fax to us on 043827659 or 094485146. Private importers also need to fax us a copy of their drivers licence or passport, whilst companies need to supply a copy of their Certificate of Incorporation.

DUTY FREE CLEARANCE PROCEDURE:

Ensure you personal baggage Declaration is completed and signed.

Provide a photocopy of your passport and a full inventory or list of contents of what is in the shipment.

Forward the shipping arrival notification eg the Bill of Lading, Airwaybill or Arrival Notice.

Do not pay the charges referred to therein as we pay these on your behalf and collect from you prior to delivery along with our own charges for customs clearance and delivery.

Send your declaration, inventory, copy of passport and original bill of lading (where required) to us, by post or courier at either address along with your delivery instructions. We can arrange a courier to uplift at your expense, within New Zealand if preferred.

If you are overseas when your goods are due to arrive, you must provide us with a letter of authorisation to act on your behalf, your passport number and inventory. We would complete the Declaration on your behalf. A relative can also be authorised.

We recommend that you start this process immediately you receive the Arrival Notice, to avoid wharf / airport storage charges as Customs take at least 48 hours to process electronic declarations.

STORAGE CONDITIONS and CHARGES PAYABLE:

The average "free storage " period allowed by port authorities is 3 to 5 days after discharge or availability.

Full containers must be returned by the carrier to the de-hire depots within 3 days after delivery to avoid detention charges. It is your responsibility to instruct the carrier to return otherwise you will be billed detention charges.


The charges you will incur are as follows:

NZ Port Service or container handling / unpacking charge.
Shipping company release fee
Forestry / biosecurity charges
NZ Customs processing fees.
Cartage ex wharf to delivery address plus labour if needed.
Customs / Quarantine clearance

Our bank details are listed on our charge invoices. No eftpos or credit card facilities are available.

Thank you.